Question 1

What data does BondSync analyze?

Accepted Answer

We only analyze publicly available Instagram data — posts, bio, captions, hashtags, and follower/following counts. We never access private accounts, direct messages, stories, or any data that isn't publicly visible. No Instagram login is required.

Question 2

How accurate is the analysis?

Accepted Answer

Our AI is trained to identify patterns in public social media behavior, but no analysis is 100% accurate. The insights and conversation starters are suggestions to help you start genuine conversations — not definitive assessments of someone's personality.

Question 3

Do credits expire?

Accepted Answer

No, credits never expire. Buy them when you need them and use them whenever you want. There are no subscriptions or monthly fees — just simple, honest pricing.

Question 4

Can I get a refund?

Accepted Answer

Credits are non-refundable once used. If you believe you were charged incorrectly or have technical issues, contact us at connect@bondsync.me within 30 days and we'll help resolve it.

Question 5

Is my data secure?

Accepted Answer

Absolutely. We use industry-standard security practices. Your account data is stored securely via Supabase (EU-hosted), payments are handled by Razorpay, and we don't sell your data to third parties or use it for advertising.